LiveIndex for Agencies
Delivery reporting for agencies and consultancies
Your clients are paying for outcomes, not commits. LiveIndex turns the work your team is already doing into a live, trustworthy delivery report for every client, without anyone writing a status update.
The problem today
Status reporting is unbillable, manual, and constant
Every client expects an update, and someone senior usually writes it. Across a portfolio of clients that is hours a week of skilled time spent transcribing what GitHub and Jira already know, time you cannot bill and cannot scale.
Clients can’t see the work, so they doubt the value
When the only evidence of progress is an invoice and a Slack message, even productive months feel thin to a client. The gap between what your team delivered and what the client perceives is where churn and fee pressure come from.
Every client wants a different format
One wants a weekly email, another wants a dashboard, a third wants a deck before each steering call. Maintaining bespoke reporting per client does not scale past a handful of accounts.
How LiveIndex helps
A live client report for every engagement
Connect a client’s repos and Jira projects once. LiveIndex groups the work into Work Units that match how the client describes the project, then maintains an always-current report you share with one link, no login, no account, no export step.
Executive-level by default, internal detail stays internal
Client reports show outcomes, what was delivered, what is in flight, what is at risk, and a forecast completion date. Raw commits, internal tickets, and engineering diagnostics never leave your workspace. You control exactly which Work Units a client sees.
Reporting that scales with the portfolio
Because reports are generated from system data, adding a tenth or fiftieth client costs nothing in reporting overhead. The Agency plan is built around multiple isolated client workspaces for exactly this reason.
What you get
- Hours of senior time reclaimed every week
- A defensible, real-time record of delivered work for every client
- No-login client report links you can put in a contract or QBR
- Forecast completion dates derived from your team’s actual pace
- Per-client isolation so data never crosses engagements